Norvello captures every order your customers send — email, PDF, spreadsheet, scanned form — checks it against your own pricing and stock, and hands your team a finished sales order to approve.
Built for small-to-mid wholesale distributors whose orders still arrive as messy documents and get re-keyed by hand, one at a time.
For example: a PDF purchase order becomes a checked, ERP-ready sales order — your team just approves it.
Software hands you a tool to configure. We set it up and run it — your team just approves each order.
Orders arrive all day as emails, PDFs, spreadsheets and scanned forms. Before anything ships, someone has to read each one and re-type it into the system — by hand, in the order it landed.
Two to ten staff spend their days re-keying customer orders. Volume spikes mean overtime, temps, or orders sitting in the inbox while customers wait.
A wrong SKU, quantity or price becomes a credit note, a re-pick and freight in both directions — plus a customer who trusts the next order a little less.
Order volume grows faster than the admin to process it. To handle more, you add people — not throughput — and the bottleneck just moves.
Norvello sits in front of your ERP and does the order desk's busywork. Every order is prepared as a draft and, to start, held for a person to approve before it posts.
Customer orders arrive however they always have — email, PDF, Excel, CSV or portal upload — and are captured automatically.
The document is read and turned into structured data: customer, PO number, products, quantities, delivery date and pricing.
Every order is validated against your account list, product codes, pricing tiers, stock and business rules — before it goes anywhere.
A validated sales order is built in your ERP's format and uploaded as a draft — held for your team to review, not posted until it's approved.
Missing, unmatched or conflicting data — an unknown SKU, price mismatch, possible duplicate or short stock — is flagged on the draft for a person to resolve.
To start, every draft waits for a person to approve before it's created in your ERP. Clean orders are a quick sign-off; the attention goes to the flagged exceptions. Your team approves and decides — they never re-key.
Most order-automation platforms are enterprise software you configure and run yourself. Norvello is a managed order-intake service — built for businesses your size, run by someone you can meet.
We don't drop software on your desk and wish you luck. We run order intake as a managed service on your platform — you stay in control of every order, without the admin.
A Victorian operator who can drive to your warehouse and work with the people who actually process orders — not a remote, offshore vendor.
Built on 25+ years inside enterprise finance and ERP. We speak SKUs, pricing tiers, backorders and posting rules — in your language, from day one.
You implement and support MYOB Acumatica and Cin7. Your clients get orders as emails and PDFs and burn hours re-keying them — work that's adjacent to what you do, but outside your scope. We handle exactly that, on your platform, and make you look good.
Automated order intake running on your platform is hard to rip out — it deepens the client's investment in the system you put in.
Walk into competitive MYOB Acumatica and Cin7 deals with an answer for the order chaos every distributor quietly has.
Clients drowning in manual entry and order errors generate support noise. Take that away and your queue gets quieter.
A referral fee or reciprocal referrals — and you're kept in the loop on every account we touch through you.
We give you a one-line description of who's a fit, so spotting one is easy.
A fixed-price assessment quantifying their current order-handling cost and error rate.
Real orders processed alongside their team — nobody's operation is put at risk.
Once it's clearly working, we put a simple referral arrangement in place.
Before any commitment, the Order Intake Diagnostic puts hard numbers on how orders are handled today — and whether automating them pays. It's fixed-price, fixed-scope, and built on your own orders.
It's the same assessment whether you come to us directly or through an ERP partner — a low-risk way to see the real picture before deciding anything.
Norvello speaks order-to-cash, not just AI. The technology is the easy, de-risked part. The rare asset is knowing what a sales order should become before it ever reaches your ERP — and that's exactly what earns trust in the room.
Book an order intake diagnostic — or, if you're an ERP or inventory partner, start a referral conversation. We'll get back to you within two business days.
No spam. Your details are never sold or shared — we'll only use them to follow up about your enquiry.